If your order has gone missing, please contact us at info@lullabeefabrics.com with your order number. We will look into your order and open an investigation for you. In the event that your order is concluded as lost, we will either get a full refund or a replacement to be sent out for you.
For damaged orders, please send us a photo of the condition you have received your fabric order and we will follow it up with the courier for you.
Lullabee fabrics are not responsible for stolen orders. If you suspect that your order has been stolen, please contact Royal Mail and
your mail carrier, as well as your local police, to report the theft. We recommend having your order shipped to a secure address, like a business or PO box, to avoid stolen mail.